Shipping policy
🚚Shipping Policies
Last updated: August 4, 2026
Thank you for shopping with Pawrgy!
Here's everything you need to know about how we ship your order.
HOW WE FULFILL ORDERS
All Pawrgy orders are fulfilled through our trusted third-party supplier network. Once your order is placed and payment is confirmed, it is sent to our fulfillment partner for processing and dispatch.
PROCESSING TIME
Orders are typically processed within 1–3 business days before being shipped.
ESTIMATED DELIVERY TIMES
Please note these are estimates and may vary due to customs, carrier delays, or high-demand periods:
• Canada: 7–15 business days
• United States: 7–14 business days
• International: 14–30 business days
TRACKING
Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update after you receive your shipping confirmation.
CUSTOMS & DUTIES
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
DELAYS
While we do our best to meet the above timelines, Pawrgy is not responsible for delays caused by customs processing, carrier issues, or circumstances beyond our control. If your order hasn't arrived within the estimated window, please contact us at Pawrgy@gmail.com and we'll investigate right away.